Responsible Gaming
Casinonic promotes safe gambling for Australian players. Gambling involves risk; only play what you can afford. You can set limits, apply time-outs, add reality checks, or request self-exclusion. Our tools help you stay in control and protect your wellbeing. Support is available if playing stops feeling fun.
Basic Principles of Responsible Gaming
Gambling always carries the risk of financial loss. Treat betting as entertainment, not income. Plan your spend and time before you start.
Core principles:
- Set a budget and stick to it.
- Do not chase losses.
- Take regular breaks.
- Avoid playing when stressed, tired, or under the influence.
- Keep gambling separate from rent, bills, and savings.
- 18+ only. Keep your login secure and out of reach of minors.
Safety controls on Casinonic to help players manage play responsibly:
- Customisable deposit and loss limits to maintain control.
- Session reminders and reality checks so you can monitor playing time.
- Time-out options for short breaks from gambling.
- Self-exclusion for longer breaks when you need stronger protection.
- Access to account history to review spending and playing patterns.
- Strict age verification and an underage gambling policy to protect young people.
How to Recognise Betting Addiction?
Warning signs can build gradually and affect your finances, mood, and relationships. Pay attention to changes in behaviour around gambling.
Key indicators:
- Spending more than planned or hiding losses.
- Needing larger bets to feel the same excitement.
- Chasing losses to try to win money back.
- Feeling restless, irritable, or anxious when you try to cut back.
- Gambling to escape stress, worry, or low mood.
- Neglecting work, study, or family because of playing.
- Borrowing money or selling items to fund betting.
- Lying about time or money spent on gambling.
- Repeated unsuccessful attempts to stop or reduce play.
- Thoughts of self-harm due to gambling debts or pressure.
Gambling addiction is a serious condition that needs prompt attention and support.
How to Deal with Betting Addiction?
You can take structured steps to regain control. Small, consistent actions help protect your finances and wellbeing. The following useful tips and tools can reduce harm and support recovery.
Practical recommendations:
- Set deposit, loss, and session limits before you start, and lower them if needed in your account.
- Use time-outs for short breaks and request self-exclusion if you need a longer pause from gambling on Casinonic.
- Turn on reality checks to learn how long you have been playing and decide when to stop.
- Keep gambling money separate from essential expenses; use a strict budget for play.
- Avoid using credit for gambling and do not borrow to bet.
- Remove gambling apps and consider blocking software (for example, Gamban or BetBlocker) on your devices.
- Ask your bank about gambling merchant blocks to help control card spending.
- Replace gambling time with healthy routines such as exercise, social activities, or hobbies.
- Speak to a counsellor for professional support and strategies.
- Consider BetStop (Australia’s national self-exclusion register for wagering) if you also hold betting accounts elsewhere.
Resources for Getting Help
Confidential help is available across Australia for gambling harm and related stress. Trained counsellors can provide free, non-judgemental support.
Key organisations and services:
- Gambling Help Online (24/7 counselling and live chat): https://www.gamblinghelponline.org.au/
- National Gambling Helpline: 1800 858 858
- BetStop – National Self-Exclusion Register: https://www.betstop.gov.au/
- Gambler's Help (Victoria): https://www.gamblershelp.com.au/
- GambleAware NSW: https://www.gambleaware.nsw.gov.au/
- Lifeline (crisis support): 13 11 14 | https://www.lifeline.org.au/
- Beyond Blue (mental health support): 1300 22 4636 | https://www.beyondblue.org.au/
- National Debt Helpline (financial counselling): 1800 007 007 | https://ndh.org.au/
- Financial Counselling Australia – Find a counsellor: https://www.financialcounsellingaustralia.org.au/
Customer Support
If gambling is causing harm, you can contact support for guidance on limits, time-outs, or self-exclusion. Our team can direct you to help resources and explain our responsible gambling policy.
Ways to reach support in Australia:
- Live chat in the Help Centre when logged in to your account.
- Email via the on-site contact form in the Help Centre.
- Responsible gambling requests through My Account > Limits (set, adjust, or lower limits).
- Self-exclusion requests submitted to Support for account closure or longer breaks.
- Assistance in English for questions about tools that help you play responsibly.
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